Refund Policy

Returns & Refunds

We want you to love your purchase. If you are not satisfied, you may request a return within 7 days of receiving your order.

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To be eligible for a return:

• Items must be unworn, unused, and in their original condition

• All original tags and packaging must be included

• Proof of purchase is required

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Items sent back to us without first requesting a return will not be accepted.

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How to Request a Return

Please contact us with your order number and details of the item you wish to return. We will provide return instructions.

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Customers are responsible for return shipping costs unless the item is faulty or we made an error.

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Refunds

Once we receive and inspect your return, we’ll notify you. If approved, a refund will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

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Shipping costs are non-refundable unless the return is due to our error or a defective item.

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Exchanges

We currently offer exchanges only for defective or damaged items. If you need a different size or style, please request a return and place a new order.

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Damaged or Faulty Items

Please inspect your order upon arrival and contact us immediately if an item is damaged, defective, or incorrect so we can make it right.

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Non-Returnable Items

For hygiene and safety reasons, certain products may be non-returnable (e.g., custom or personalized items, sale items, earrings, lingerie — adjust as needed). These will be clearly marked at checkout.

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